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My ad account just got banned. What do I do right now?

777 messages on this topic — high emotional intensity, often causes operators to quit

An ad account ban is recoverable in most cases. Here's the triage sequence:

  • Identify the type of ban: Is it the ad account disabled, the Business Manager disabled, or a personal profile flagged? These require different responses. Check your Business Manager status at business.facebook.com.
  • Request review immediately: In Ads Manager, find the "Request Review" button. Submit it with a factual, professional explanation of your business and why you believe the disable was in error. Do not argue. Do not accuse Meta. State facts.
  • Audit your rejected ads: Check which specific ads triggered policy flags. Usually one problematic creative caused the account action. Identify the claim or creative element that violated policy before launching anything new.
  • Set up backup infrastructure: While waiting for the review, create a backup Business Manager on a trusted family member or partner's personal profile. Get a new pixel. Get a backup payment method. Have this ready before you need it.
  • Do not create a new ad account to circumvent the ban. Meta's system will detect this and permanently disable both accounts and potentially your Business Manager.
Tactical FixPrevention is easier than recovery. Before every creative batch, review the 15 most common ban triggers: before/after body imagery, medical claims ("cures," "treats," "eliminates"), personal attribute targeting ("you are overweight"), false urgency ("only 3 left" when it's untrue), and unauthorized use of trademarked imagery. See Module 14 for the full compliance audit.

See this in practice: Scale Your Budget

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